The significance of equality and inclusion is fundamental in
care setting throughout the world. The following concepts are imperative to
understand before illustrating the significance of Equality and Inclusion.
Diversity. Diversity refers to
the difference among people based on religion, race, ethnicity, sect, beliefs
system, custom, tradition, and rituals. People also differ in body structure,
intrinsic characteristics and outer appearances, dressing, food choices and behaviour
patterns as well. This entire characteristic refers to diversities.
Equality. The equity means
that all human being are treated fairly concerning the social and personal
advantage. Each individual is unique, has some different affiliation and
characteristic, and should be treated fairly regardless of their gender,
socioeconomic status, religion, sect, languages, races, and ethnicity.
Inclusion. Inclusion gives the
sense to an individual that they are a part of the particular group and society
irrespective of their diverse attributes. The inclusion accepts that individual
dignity values their uniqueness and give them the sense that they are at home
and may avail of all the related services.
Discrimination. The biased behaviour
or treatment towards a particular people, group, and society refer to
discrimination. The people have some schemas towards the opposite group that
leads to prejudice, and due to these prejudices, people discriminate other people
and unfairly treat them, for example, the white people discriminate the African
black people and give them least social advantages (Sanderson, Kennedy,
Ritchie, and Goodwin, 2002).
Potential effects of discrimination on Patients
The potential effects of discrimination might be divers for
different people. The effect may be psychological, social and emotional as
well. The following effect is the most common effects of the discrimination,
such as low self-esteem, depression, anxiety, loss of motivation, anger,
isolation, identity crises, humiliation and loss of contact with reality.
Inclusive Practice
The inclusive practice equality and support the diversity by
providing the equal chances to all individual for availing all the social,
legal and health-related services, the inclusive practice give the self-worth
to people as they feel like a productive part of the society.
In each social work setting and at the community level the
legislation and code of practice consider being most significant that promote
the equality and justice. The minorities do not discriminate and treated fairly
due to legislation and code of practice. Besides the legislation and code of
practice the following search organization, develop its code of ethics and code
of practice. The following are the few legislation and code of practice that is
related to diversity, discrimination, and equality in the work setting.
The discrimination can be challenged if the victim reports
it on the initial level to the legislative department. The instant action against
discrimination may eradicate it. No matter if it is happening in the workplace,
health care setting or community level. The reporting to legislation is helpful
in such cases. Making daily plans in the work setting, health care and
community regarding discrimination is also imperative to root it out
(Sanderson, Kennedy, Ritchie, and Goodwin, 2002).
Responsibilities of a Care Worker
The care worker
(Psychologists, sociologist, anthropology, doctor, nurses) plays a crucial role
in promoting inclusion in care setting with effective communication. The
working relationship is different from the personal relationship due to the lack
of freedom for personal opinion, discussion, sharing of personal issues and
arguing. Whereas in personal relation the people communicate with each other
for sharing ideas, arguing, sharing personal stuff and giving an opinion to
solve the problems. Furthermore, in work setting people to follow inflexible
rules, code of practice and code of conduct with the mechanical relationship,
in personal life people develop a strong bond and follow flexible rules and
regulation (Department of Health, 2005).
A Different working relationship in a care setting
•
Doctors
and service users
•
Support/Care
worker and service users
•
Social
workers and service user
•
Manager
and care/support workers
•
Team
leaders and Care worker
•
Care
assistants and District nurse
•
Service
users and Occupational Therapist
It is important to
adhere to the approved range of the job role to raise the boundaries of the
working role and responsibility. The individual takes that responsibility
knowing their, skill, expertise and competence.
Furthermore, it
is important to work in collaboration with others such as worker, service user,
doctor, nurses, occupational therapist, colleague, social workers, family
members and friends of the service user to enhance the effective communication.
Effective communication is the core to provide the accurate and needed care
services based on the service users to require and preferences. One individual
may not perfectly look after for each area of the client. Therefore, a partnership
is imperative to enhance the quality of care service.
Skills and approaches needed for resolving conflicts
The approaches
required for resolving the conflicts are empathy, effective communication,
preferences to the others needs and emotions, facilitating the individual to
share their ideas, respecting the belief and values of others, and
understanding each other. The person-centered approach and effective
communication are the most crucial in the adult social and health care. If the
person cannot communicate effectively, he may not share his limitations,
preferences, and desire regarding the treatment.